JOB TITLE:Lead Receptionist   DEPARTMENT: Reception   REPORTS TO: Reception Supervisor

POSITION TITLE: Behavioral Health Practitioner/LCSW   DEPARTMENT: Behavioral Health   REPORTS TO: Behavioral Health Director/Chief Medical Officer   POSITION OVERVIEW:    Develop, implement and promote a program of mental health in a community clinic setting, including, but not limited to, psychosocial assessment, diagnostic services, individual and group psychotherapy and case management/coordination with medical providers and supervision of trainees/interns.  Population is largely Spanish-speaking, low-income immigrant adults and children. Provides a range of psychosocial assessments, diagnostic, therapeutic and case management services for individuals, couples, groups, children and families, as appropriate to the specific expectations of the position.

JOB TITLE: Interim Chief Medical Officer                              DEPARTMENT: Administration   REPORTS TO: Chief Executive Officer                                   PURPOSE:   As the leader of the provider team, FHCCGLA’s CMO directs and supervises the clinical aspect of the agency, participates in the healthcare planning, implementation and ongoing development and evaluation of medical services as well as oversees Q.I./Q.A., Risk Management, PCMH and FTCA. 

See Family Physician JD

POSITION TITLE: Outreach & Enrollment Representative   DEPARTMENT: Outreach   REPORTS TO: Operations Manager   POSITION OVERVIEW:   The Outreach & Enrollment Representative shall be responsible to approach prospective patients in a linguistically and culturally sensitive manner to achieve FHCCGLA’s new/unduplicated patient goals through engagement, education and promotion of our services.

POSITION TITLE: Registered Dental Assistant   DEPARTMENT: Dental   REPORTS TO: Dentist   POSITION OVERVIEW:  Registered Dental Assistant performs duties such as: prepare the patient for the treatment, assist the dentist in performing treatment for the patient in restorative dentistry or oral surgery, prepare materials and equipment for treatment and have them ready for the dentist’s use, take x-rays and assist the dentist in laboratory work. May perform other related work to include, but not limited to, making appointments, answer the phone, ordering supplies and doing the dental billing.  

POSITION TITLE: Dental Assistant   DEPARTMENT: Dental   REPORTS TO: Dentist   POSITION OVERVIEW:    The Dental Assistant performs duties such as: prepare the patient for the treatment, assist the dentist in performing treatment for the patient in restorative dentistry or oral surgery, prepare materials and equipment for treatment and have them ready for the dentist’s use, take x-rays and assist the dentist in laboratory work. May perform other related work to include, but not limited to, making appointments, answer the phone, ordering supplies and doing the dental billing.

POSITION TITLE: Dental Assistant   DEPARTMENT: Dental   REPORTS TO: Dentist   POSITION OVERVIEW:    The Dental Assistant performs duties such as: prepare the patient for the treatment, assist the dentist in performing treatment for the patient in restorative dentistry or oral surgery, prepare materials and equipment for treatment and have them ready for the dentist’s use, take x-rays and assist the dentist in laboratory work. May perform other related work to include, but not limited to, making appointments, answer the phone, ordering supplies and doing the dental billing.

JOB TITLE: Registered Nurse / Health Educator   REPORTS TO: Chief Medical Officer   DEPARTMENT: General Medicine / Diabetes Clinic   POSITION OVERVIEW: 1. The Registered Nurse (RN) is well-versed in evidence-based practices relating to     opioid use and the treatment of opioid use, including Screening, Brief     Intervention and Referral to Treatment (SBIRT) and Contracting, Prompting, and     Reinforcing (CPR) to implement and monitor the Medication Management &     Monitoring Program for patients prescribed habit-forming, opioid- or     benzodiazepine-based medication. 2. The RN is well-versed in adult and pediatric Immunization schedules, assessing     patients for eligibility for various immunizations to assess adult and pediatric     patients for Immunizations. 3. The RN is knowledgeable about diabetes and has sufficient experience to adjust     diabetes medications in collaboration with the physician. Functions as a     Diabetes Nurse for the Diabetes Management Program Clinic. Works closely     with the Diabetes team: physician, diabetes coordinator, and other members to     case manage high risk diabetes patients. 4. Shall case manage high risk patients including those patients with repeat     emergency room and/or hospitalization, or patients with complex medical     problems requiring high level of care coordination. The RN is proficient in     recognizing and case managing complex medical problems. 5. The RN has sufficient knowledge about Medicare A.W.V.’s and other Medicare     specific programs including Chronic Care Management (C.C.M.) Services to     works closely with the patient navigators to case manage Medicare patients to     ensure that the Annual Wellness Visits (A.W.V) and other Medicare specific visits     are completed. 6. Patient Triage, as needed 

POSITION TITLE: Phone Operator   DEPARTMENT: Call Center   REPORTS TO: Call Center Supervisor                      POSITION OVERVIEW:   The telephone operator is responsible for answering multi-line telephone, triaging calls, taking messages, and scheduling appointments. The telephone operator serves as a liaison between caller and medical support staff.

JOB TITLE: Medical Assistant   DEPARTMENT: Back Office   REPORTS TO: Operations Manager   POSITION OVERVIEW:   To assist patients to understand recommendations given by their health care providers; performs patient care functions; answers and screens medical calls; post patient’s information to medical records and provides support in planning continuity of treatment.

JOB TITLE: Floater M.A./Receptionist   DEPARTMENT: Back Office   REPORTS TO: Operations Manager   POSITION OVERVIEW:   To assist patients to understand recommendations given by their health care providers; performs patient care functions; answers and screens medical calls; post patient’s information to medical records and provides support in planning continuity of treatment.

JOB TITLE: Medical Assistant   DEPARTMENT: Back Office   REPORTS TO: Operations Manager   POSITION OVERVIEW:   To assist patients to understand recommendations given by their health care providers; performs patient care functions; answers and screens medical calls; post patient’s information to medical records and provides support in planning continuity of treatment.

JOB TITLE: Medical Assistant (Tue - Sat)   DEPARTMENT: Back Office   REPORTS TO: Operations Manager   POSITION OVERVIEW:   To assist patients to understand recommendations given by their health care providers; performs patient care functions; answers and screens medical calls; post patient’s information to medical records and provides support in planning continuity of treatment. (Fedde - Tue &Thur 8-5, Hawaiian Gardens - Wednesday 8-5,  Downey - Friday 8-5 & Bell Gardens - Saturdays 7:30-4)