POSITION TITLE: Licensed Clinical Social Worker (LCSW)/Case Manager

DEPARTMENT: Behavioral Health Services

REPORTS TO: Chief Medical Officer/ Behavioral Health Director

POSITION OVERVIEW: 

As a Licensed Clinical Social Worker (LCSW) and Case Manager at Family Health Care Centers at Greater Los Angeles, you will be responsible for providing comprehensive behavioral health services, including assessment, diagnosis, treatment, and case management services to patients across diverse backgrounds. Your role will focus on addressing social determinants of health, improving access to care, and advocating for vulnerable populations. You will work as part of an interdisciplinary team, including primary care providers, behavioral health specialists, and community resources, to deliver holistic, patient-centered care.

UTIES/RESPONSIBILITIES:

1. Conduct Comprehensive Assessments: Perform psychosocial assessments and screenings for patients to identify mental health, substance use, and social service needs.
2. Provide Counseling and Therapy: Deliver individual, group, and family counseling using evidence-based approaches to treat behavioral health issues such as anxiety, depression, trauma, and substance use disorders.
3. Case Management: Develop and implement individualized care plans, coordinating services across different sectors (e.g., healthcare, housing, legal aid, transportation).
4. Assist patients in navigating healthcare systems, including referrals to specialists and follow-up care.
5. Connect patients with community resources to address social determinants such as food insecurity, housing instability, and unemployment.
6. Crisis Intervention: Provide crisis management for patients experiencing acute psychological distress or trauma.
7. Perform suicide risk assessments, safety planning, and de-escalation techniques.
8. Collaborative Care: Work closely with primary care providers, psychiatrists and other healthcare professionals to ensure integrated care for patients.
9. Participate in case conferences and multidisciplinary team meetings to develop and review patient care plans.
10. Advocacy and Patient Education: Advocate for patient needs both within and outside of the health center, ensuring they receive appropriate services.
11. Educate patients and their families about mental health conditions, treatment options, and coping strategies.
12. Documentation and Compliance: Maintain thorough and accurate patient records, documenting assessments, treatment plans, progress notes, and discharge summaries in accordance with FQHC policies and HIPAA regulations.
13. Ensure compliance with all state, federal, and regulatory requirements for FQHCs and mental health services.

MINIMUM QUALIFICATIONS:

1. Master’s degree in social work (MSW) from an accredited institution or equivalent such as MS or MA in Psychology, PsyD.
2. Licensed Clinical Social Worker (LCSW) in California.
3. Minimum of 2 years of experience providing behavioral health services in a healthcare or community setting (experience in an FQHC or community health center preferred but not required).
4. Strong knowledge of behavioral health issues, clinical treatment modalities, and case management techniques.
5. Familiarity with social determinants of health and available resources to vulnerable populations.
6. Ability to work collaboratively with an interdisciplinary team.
7. Proficiency in Electronic Health Records (EHR) and Microsoft Office Suite.
8. Bilingual skills (Spanish/other) are highly preferred.
9. Multi-tasking, ability to manage multiple clients' needs simultaneously Experience with Medi-Cal charting and coding
10. Well versed in mandated reporting laws, child development, family systems, integrated behavioral health systems, stages of change, and co-occurring mental health and substance use/abuse conditions 
11. Carry out additional duties as directed by the Clinical Leadership Team
12. Positively represent the program during potential marketing opportunities. 
13. Strong compassionate communication skills.
14. Knowledge of the following (but not limited to), preferred:

HMO’s               Medicare                 Medi-Cal                 Fee-for-Service

Managed Care Plans

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

1. Employees must meet the described physical demands and work environment characteristics to perform the essential functions of the job.
2. Ability to commute and must have a valid driver's license and auto insurance.
3. Federally Qualified Health Center, with a focus on underserved and vulnerable populations.
4. Full-time, Monday through Friday, occasional evenings or weekends as required for patient care.

BENEFITS:

• Medical Benefits - FHCCGLA pays 100% of employee’s  Kaiser; Anthem Blue Cross; Health Net; and United Health Care coverage (HMO Plan) subject to change during open enrollment. 
• Dental Benefit - MetLife Only (HMO/PPO Plan). 
• Vision Benefit - MetLife Plan.
• Life Insurance - Accidental Death & Dismemberment; and Long-term Disability.
• Employee Assistance Program
• AFLAC Benefits
• 11 Holidays Observed.
• 2 Floating Holidays
• 1 Birthday Holiday
• 2 weeks’ Vacation

Full-Time CME Days:

• Physicians, Pharmacist, Optometrist - $800.00 Annually and 5 Paid CME days.
• Advanced Practitioners - $500.00 Annually and 3 Paid CME days.

License Reimbursement:

• Medical License
• DEA License
• BLS

Possible student loan repayment for providers:

• HRSA, HWDD, LA CARE
• OSHPS HPEF